1. Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website, mobile services, and communications—including SMS (text messaging).

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and any information you submit via contact forms or booking pages.

Device Information: IP address, browser type, and operating system.

Service-Related Data: Device model, repair details, and appointment history.

Mobile Information: If you opt in to receive SMS messages, we collect your mobile number and interaction data (e.g., replies, delivery status).

3. How We Use Your Information

We use your information to:

Provide and manage repair servicesSchedule and confirm appointments

Send SMS notifications, reminders, and promotional offers

Respond to your inquiries and provide customer supportImprove our website and services

4. SMS Messaging and Consent

By submitting your phone number, you consent to receive SMS messages from us related to your service requests and occasional promotional offers. Message frequency may vary. Message and data rates may apply.

To opt out, reply “STOP” to any message. To get help, reply “HELP” or contact us at contact@hblaptops.com.

We will never share, sell, or rent your mobile information to third parties or affiliates for marketing purposes.

5. Information Sharing

We do not sell, trade, or rent your personal information. We may share limited data with trusted third-party providers strictly to support service delivery (e.g., SMS providers, payment processors), all of whom are bound by confidentiality agreements.

6. Data Security and Retention

We implement standard security measures to protect your data. Your personal information is retained only as long as necessary to provide our services, fulfill legal obligations, or until you request its deletion.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: contact@hblaptops.com

Phone: +1 714-909-1795

Address: 9803 Adams Ave, Huntington Beach, CA 92646