HB LaptopsCracked laptop screen? What to do next
What to do when a laptop screen cracks or shows lines, and how to protect your files until it's fixed.
A cracked screen is one of the most common repairs we see. The laptop itself is usually fine; it's just the display.
Signs it's the screen, not the laptop:
- You see cracks, black spots, colored lines or a spreading ink blot.
- The screen is black, but you hear the laptop start and the keyboard lights up.
- Plugging into a TV or monitor shows a normal picture.
Until it's fixed:
- Plug in an external monitor so you can keep working and back up your files.
- Don't press on the crack or tape over it. Pressure can spread the damage.
- Close the lid gently, and keep pens and earbuds off the keyboard. Small objects are a common cause of cracks.
Lines but no crack? That can be the screen, the cable inside the hinge, or the graphics chip. If the lines move when you tilt the lid, it's often the cable. We test which one it is before quoting anything.
What we do: we check the exact screen your model uses, tell you the price in writing, and only then order and install it. Diagnosis is free.
Stop by our shop on Adams Ave in Huntington Beach, check in online at hblaptops.com/check-in, or call (714) 962-0696.
Related repairs: Laptop screen repair · MacBook screen repair
Questions? Call (714) 962-0696 or check in online. More tips
Bring it in today. We'll take it from here.
Walk in Monday to Friday 10am to 6pm, and Saturday 10am to 2pm, or call or text and talk to a real person.