HB LaptopsLaptop keyboard not working? Some keys or all of them
Why laptop keys stop working, what you can try at home, and when a keyboard needs replacing.
When some keys stop working, the cause is usually one of three things: a setting, crumbs or liquid, or a worn keyboard.
Try these first:
- Restart the laptop. A frozen driver can stop the keyboard until a restart.
- Check for a stuck key like Shift or Fn. Press each one a few times.
- Turn off Filter Keys or Sticky Keys in Windows settings (Accessibility, then Keyboard).
- Plug in a USB keyboard. If it works, the laptop is fine and the built in keyboard is the problem.
Crumbs and dust: Tip the laptop on its side and use short bursts of compressed air under the keys. Don't pull keys off; the small clips break easily.
After a spill: Sticky or dead keys after a spill mean liquid got under the keyboard. Turn it off and bring it in. Liquid can keep spreading to the board underneath.
What we do: we test the keyboard and the connection to the board, then give you the price in writing. On many laptops the keyboard is a separate part; on some it's built into the top case, which we'll explain before any work. Diagnosis is free.
Stop by our shop on Adams Ave in Huntington Beach, check in online at hblaptops.com/check-in, or call (714) 962-0696.
Related repairs: Laptop keyboard repair · Spilled liquid on your laptop?
Questions? Call (714) 962-0696 or check in online. More tips
Bring it in today. We'll take it from here.
Walk in Monday to Friday 10am to 6pm, and Saturday 10am to 2pm, or call or text and talk to a real person.